Terms of Use

Thank you for using Feelmyway.com

We can change this Terms of Use (or call Terms & Conditions) at any time by posting an updated version on the platform without notice to you. The Updated Terms & Conditions will take effect when posted. User's continued use of the platform constitutes your acceptance and agreement to the Updated Terms & Conditions. Please read these Terms & Conditions carefully as they contain important information about your legal rights, remedies, and obligations. By accessing or using the Feelmyway Platform, you agree to comply with and be bound by these Terms & Conditions.

These Terms & Conditions ("Terms") constitute a legally binding agreement ("Agreement") between you and Feelmyway.com (as defined below) governing your access to and use of the Feelmyway website, including any subdomains thereof, and any other websites through which Feelmyway makes its services available (collectively, "Site"), our mobile, tablet and other smart device applications, and application program interfaces (collectively, "Application") and all associated services (collectively, "Feelmyway Services"). The Site, Application and Feelmyway Services together are hereinafter collectively referred to as the "FMW Platforms".

Our collection and use of personal information in connection with your access to and use of the FMW Platform is described in our Privacy Policy.

All payment processing services through or in connection with your use of the FMW Platform ("Payment Services") are provided to you by one or more FMW Payments providers (individually and collectively, as appropriate, "FMW Payments") as set out in the Service Fees.

The copyright and all other intellectual property rights (including, but not limited to, all database rights, trademarks, trading names, text, graphics, code, and files of Feelmyway.com) belongs to Feelmyway.com. You must not publish, distribute, extract, re-utilize, or reproduce any part of the website or its contents in any form (including storing it in any medium in whole or in part) without our prior written consent.

The platform material may only be used for your own and non-commercial use, and not for publication, distribution, transmission, broadcast, or circulation to any other third party, and not for posting to other websites, forums, newsgroups, or mailing lists. By submitting or posting content on or through the platform, you are allowing Feelmyway.com a worldwide royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute such content in any and all media or distribution methods.

Scope of Feelmyway Services

The FMW Platform is an online marketplace that enables registered users ("Members") and certain third parties who offer services (Members and third parties who offer services are "Spas" and the services they offer are "Spa Services", "Masseuses" and the services they offer are "Massage Services") to publish such Spa/Masseuse Services on the FMW Platform ("Listings") and to communicate and transact directly with Members that are seeking to book such Spa/Masseuse Services (Members using Spa/Masseuse Services are "Users").

As the provider of the FMW Platform, FMW does not own, create, sell, resell, provide, control, manage, offer, deliver, or supply any Listings or Spa/Masseuse Services, nor is FMW an organizer or retailer of Spa/Masseuse packages. Spa/Masseuse alone are responsible for their Listings and Services. When Members make or accept a booking, they are entering into a contract directly with each other. FMW is not and does not become a party to or other participant in any contractual relationship between Users, nor is FMW a Spa/Masseuse service broker or insurer. FMW is not acting as an agent in any capacity for any Member.

While we may help facilitate the resolution of disputes, FMW has no control over and does not guarantee (i) the existence, quality, safety, suitability, or legality of any Listings or Services, (ii) the truth or accuracy of any Listing descriptions, Ratings, Reviews, or other Member Content or (iii) the performance or conduct of any User or third party. FMW does not endorse any User, Listing or Spa/Masseuse Services. Any references to a User being "verified" (or similar language) only indicate that the User has completed a relevant verification or identification process and nothing else. Any such description is not an endorsement, certification or guarantee by FMW about any User, including of the User's identity or background or whether the User is trustworthy, safe, or suitable. You should always exercise due diligence and care when deciding whether to use Spa/Masseuse service, participate in an Experience or Event or use other Spa/Masseuse Services, accept a booking request from a User, or communicate and interact with other Uses, whether online or in person. Verified Images are intended only to indicate a photographic representation of a Listing and are therefore not an endorsement by FMW of any Spa/Masseuse or Listing.

If you choose to use the FMW Platform as a Spa/Masseuse, your relationship with FMW is limited to be an independent, third-party contractor, and not an employee, agent, joint venture or partner of FMW for any reason, and you act exclusively on your own behalf and for your own benefit, and not on behalf, or for the benefit, of FMW. FMW does not, and shall not be deemed to, direct or control you generally or in your performance under these Terms specifically, including in connection with your provision of the Spa/Masseuse Services. You acknowledge and agree that you have complete discretion whether to list Spa/Masseuse Services or otherwise engage in other business or employment activities.

To promote the FMW Platform and to increase the exposure of Listings to potential Users, Listings and other User Content may be displayed on other websites, in applications, within emails, and in online and offline advertisements. To assist Users who speak different languages, Listings and other User Content may be translated, in whole or in part, into other languages. FMW cannot guarantee the accuracy or quality of such translations and Users are responsible for reviewing and verifying the accuracy of such translations. The FMW Platform may contain translations powered by Google. Google refuses all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties for merchantability, fitness for a particular purpose and non-infringement.

The FMW Platform may contain links to third-party websites or resources ("Third-Party Services"). Such Third-Party Services may be subject to different terms and conditions and privacy practices. FMW is not responsible or liable for the availability or accuracy of such Third-Party Services, or the content, products, or services available from such Third-Party Services. Links to such Third-Party Services are not an endorsement by FMW of such Third-Party Services.

Due to the nature of the Internet, FMW cannot guarantee the continuous and uninterrupted availability and accessibility of the FMW Platform. FMW may restrict the availability of the FMW Platform or certain areas or features thereof, if this is necessary in view of capacity limits, the security or integrity of our servers, or to carry out maintenance measures that ensure the proper or improved functioning of the FMW Platform. FMW may improve, enhance and modify the FMW Platform and introduce new FMW Services from time to time.

Eligibility, Using the FMW Platform, User Verification

You must be at least 18 years old and able to enter into legally binding contracts to access and use the FMW Platform or register an FMW Account. By accessing or using the FMW Platform you represent and warrant that you are 18 or older and have the legal capacity and authority to enter into a contract.

FMW may make access to and use of the FMW Platform, or certain areas or features of the FMW Platform, subject to certain conditions or requirements, such as completing a verification process, meeting specific quality or eligibility criteria, meeting Ratings or Reviews thresholds, or a User's booking and cancellation history.

User verification on the Internet is difficult and we do not assume any responsibility for the confirmation of any User's identity. Notwithstanding the above, for transparency and fraud prevention purposes, and as permitted by applicable laws, we may, but have no obligation to (i) ask Users to provide a form of government identification or other information or undertake additional checks designed to help verify the identities or backgrounds of Users, (ii) screen Users against third party databases or other sources and request reports from service providers, and (iii) where we have sufficient information to identify a User, obtain reports from public records of criminal convictions or sex offender registrations or an equivalent version of background or registered sex offender checks in your local jurisdiction (if available).

The access to or use of certain areas and features of the FMW Platform may be subject to separate policies, standards, or guidelines, or may require that you accept additional terms and conditions. If there is a conflict between these Terms and terms and conditions applicable to a specific area or feature of the FMW Platform, the latter terms and conditions will take precedence with respect to your access to or use of that area or feature, unless specified otherwise.

User Code of Conduct

We reserve the right to refuse to list any User for any reason at any time, or to edit content, should we feel it is inappropriate. We will do so especially if any inconsistencies, untruths or any attempt to harass or defraud us or any of our Users or potential Users are found. Any user who is de-activated for such reason(s) will not be entitled to a refund of any kind. Furthermore, should infringement and criminal activity violate the integrity of our service or business, please note that we will prosecute as and when necessary, including without limitation in cases of illegal distribution of the information we provide, or other use for any purpose other than as stated herein.

You agree that you are responsible for everything that you post or transmit to the website and you agree (in relation to the website):

  • not to post content or participate in any form of activity via the website which is unlawful, harassing, libel, defamatory, abusive, threatening, harmful, vulgar, obscene, profane, sexually-oriented, racially-offensive or otherwise includes objectionable material;
  • not to infringe any third-party right;
  • not to post content which you do not have the right to use;
  • not to abuse other Users;
  • not to spam other Users or anyone else;
  • not to publish your own contact details or those of anyone else;
  • not to register more than one account for yourself or anyone else.
  • harvest or otherwise collect information about others, including email addresses, without their consent;
  • will not do bypass measures used to prevent or restrict access to the Services.

You acknowledge and accept that when you upload material to the platform, you may be exposed to comments or critical submissions from other Users that are unfair, inaccurate, offensive, indecent, or otherwise objectionable to you and you hereby waive any rights or remedies you have or may have against us with respect to any such comments or submissions.

Your Content

You represent and warrant that the data that you have provided to us are true, accurate, complete, and current and you undertake that:

When placing information on the platform, you have legal right and authorization to upload, share, post, publish, transmit, or otherwise make available ("Share") the information and you have the right and authority to grant to FMW all the licenses and rights to use your provided information;

You will maintain and promptly update your provided information and ensure that such information is kept true, accurate, complete, and current; and you agree not to use the platform for any illegal or inappropriate purpose. We have the right in its sole and absolute discretion and without notice to suspend or terminate your Account or delete any content that you have provided on the FMW platform, without assigning any reason.

Submitting Details

If you upload any details or material to the platform (including, without limitation, text, photographs, written comments, comments, suggestions, ideas, notes, drawings, concepts, or other information disclosed or offered via the Site), you hereby grant to us a worldwide, perpetual, non-exclusive license to use that material in any media. You further agree to waive your moral rights for the purposes of this license and you agree and acknowledge that such material is not confidential and FMW shall not be liable for any use or disclosure of any such material. You warrant and represent that you personally created, wrote, and produced such content and all materials contained within such content. We reserve the right to cut, edit, crop, or arrange your material as necessary in our discretion. Unless you have requested otherwise, your name may be published alongside your material. If you do not want to grant these rights, please do not submit details or material to the FMW platform.

Modification of these Terms

FMW reserves the right to modify these Terms at any time in accordance with this provision. If we make changes to these Terms, we will post the revised Terms on the FMW Platform and update the "Last Updated" date at the top of these Terms. If you disagree with the revised Terms, you may terminate this Agreement with immediate effect. If you do not terminate your Agreement before the date the revised Terms become effective, your continued access to or use of the FMW Platform will constitute acceptance of the revised Terms.

Account Registration

You must register an account ("FMW Account") to access and use certain features of the FMW Platform, such as publishing or booking a Listing.

You must provide accurate, current, and complete information during the registration process and keep your FMW Account information up-to-date always.

You may not register more than one (1) FMW Account unless FMW authorizes you to do so. You may not assign or otherwise transfer your FMW Account to another party.

Service Fees

FMW may charge fees to SPA/Masseuse/User (collectively, "FMW Service Fees") in consideration for the use of the FMW Platform.

Any applicable Service Fees (including any applicable Taxes) will be displayed to User/Spa/Masseuse prior to publishing or booking a Listing. FMW reserves the right to change the Service Fees at any time.

You are responsible for paying any Service Fees that you owe to FMW. The applicable Service Fees (including any applicable Taxes) are collected by FMW Payments. FMW Payments will deduct Service Fees before remitting the payout to the User/Spa/Masseuse. Except as otherwise provided on the FMW Platform, Service Fees are non-refundable.

What are FMW Service Fees?

To easy operation of FMW, we charge various service fees.

Service Fees

  1. FMW Service Fee for Spa/Masseuse
  2. We charge spa a service fee (including taxes, if applicable) every time a booking is completed. The amount of the spa service fee is generally 10%. The spa service fee is calculated from the service subtotal (before fees and taxes) and is automatically deducted from the payout to the spa.

    To see the spa service fee amount charged for a booking:

    • Go to Service Requests on feelmyway.com
    • Click on the ORDER # you want to review.
    • Under ORDER #, you'll see FMW Service Fee

  3. FMW Service Fee for Users
  4. When a service request is confirmed, we charge users a service fee 10% of the service request subtotal. Users see this fee on the go to cart page before they book a service.

  5. Cancellation fees
  6. If a SPA or USER wants to cancel the booking, it's their responsibility to cancel as soon as possible. If the USER wants to cancel the booking before free cancellation time, then there are no charges applies, if the USER cancels after the free cancellation time, then half of the SPA SERVICE CHARGE AND HALF OF THE FMW SERVICE CHARGE will be deducted from USER'S MY WALLET.

    If the SPA/Masseuse cancels the booking after the free cancellation time, then Spa/Masseuse needs to pay the half of the Spa/Masseuse service charge to the user and half of the FMW service charges to FMW, and it will be deducted from the SPA'S MY WALLET

Limitation of Liability

FMW shall not be liable to you for all damages of any kind, directly or indirectly, arising out of or in relation to using the FMW platform, including but not limited to damages for loss of profits, goodwill, use, data or other intangible losses or any consequential losses.

Disclaimer

FMW does not endorse any listing and, specifically, we do not make any representation as to the individual character, credit worthiness, service history or ability to pay fees or provide service of any person. FMW shall not be held responsible for any events or loss that result from or transpire through use of the FMW platform or our services. It is your responsibility to determine the character and acceptability of any prospective Spa/Masseuse service or user.

Spas/Masseuses alone are responsible for identifying, understanding, and complying with all laws, rules and regulations that apply to their Listings and Spa Services. Spas/Masseuses are alone responsible for identifying and obtaining any required licenses, permits, or registrations for any Spa/Masseuse Services they offer. Certain types of Spa/Masseuse Services may be prohibited altogether. Penalties may include fines or other enforcement.

Privacy Policy

All personal data about you is subject to our Privacy Policy. The Privacy Policy is deemed incorporated into the Terms of Use by reference to this Clause.

General

The Terms of Use shall be governed by and construed in accordance with the laws of the Republic of Singapore.

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